Nikola Valenti Jewelry Phone Numbers and Emails

Toll-Free Number:

  • (844) 558-2657

Nikola Valenti Jewelry Email:

help@nikolavalenti.com
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Contact Information

Nikola Valenti Jewelry Website:

Nikola Valenti Jewelry Help Center:

Corporate Office Address:

Nikola Valenti Inspired Collection
1400 Preston Rd. Suite 400
Plano, Texas 75093
United States

Other Info (opening hours):

Hours:

Daily: 24/7

More contact details

Nikola Valenti Jewelry Customer Service Reviews

1.8 / 5
Poor
Abdirahman Pvy
Want to return items

It's a complete rip off Ive just received some things that I do not want,have not ordered and I'm sending them back and if you think of charging me or taking anything from my bank I will get the relevant agencies involved.

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Thelma M Ssq
As a 76 yr. old, I misunderstood the delivery and payment process, so make sure you are paying attention to the details as you will be responsible every few months. Customer Service graciously knocked
stars-rating stars-rating stars-rating stars-rating stars-rating
3.7

Customer Service was very nice in knocking off the $30.00 late fee which I greatly appreciate! I would like to Cancel any further orders at this time. I think that Nikola Valenti is a reputable company to deal with!

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Eliani F
Cancel my membership please
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Not a pleasant at all I dont recommend this very disappointed big scam keeps charging me they dont respond to customer service

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How Good is Nikola Valenti Jewelry's Customer Service?

Jean K Fzj
Jean K Fzj
Feels Disappointed | Jan 16, 2024

Never has an experience. If I were have something to summarize I would.

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Thelma M Ssq
Thelma M Ssq
Feels Satisfied | Jan 06, 2024

They were very fair! And did not charge me a late fee of $30.09.

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Harold Orj
Harold Orj
Feels Disappointed | Nov 24, 2023

To be honest it was my worst experience ever..

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Shaquia Kld
Shaquia Kld
Feels Disappointed | Sep 18, 2023

They said they would call me back on Monday but they did not

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Odelle Jhd
Odelle Jhd
Feels Disappointed | May 31, 2023

I was unable to speak with anybody at Nikola Valenti Jewelry regarding my return order.
Thank You.

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Marquisa Snu
Marquisa Snu
Feels Disappointed | May 01, 2023

Please I want to return the necklaces so tell me how so to do it and cancel my subscription.

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Summary of Nikola Valenti Jewelry Customer Service Calls

1.8K TOTAL
CALLS
03:21 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nikola Valenti Jewelry?

Activation/ Cancellation Question:

  • “I want to cancel my subscribtion”
  • “Cancel order”
  • “Cancellation of my orders”

Payments and Charges Question:

  • “Stop payment”
  • “Billing issues”
  • “To make a Payment and stop Subscribtion”

Return/ Replace Question:

  • “Return items”
  • “Returning jewelry and cancelling account”
  • “Returns and unsubscribe.”

Account Question:

  • “Yous have taken money out of my account”
  • “To get my $49.?? back you stole out of my bank account”
  • “You are taking money out my account for merchandise I haven’t received. December and January, I didn’t received the product so please refund my money.”

Refund Question:

  • “Refund”
  • “Refund/cancellation”
  • “Make sure my subscription has been and some refunds have been applied”

Request for Information Question:

  • “To find out how to return items and cancel the program”
  • “Need help to make payment”
  • “To SPEAK to a representative”

Shipping and Delivery Question:

  • “Missing item from order”
  • “Didn't receive package”
  • “Didn't receive my merchandise and they taking out of my account”

Product/ Service Question:

  • “Defective and poor quality jewelry received”
  • “To stop the $68.00 fraudulent withdrawal”
  • “Subscription”

Cards Question:

  • “Fraud on my visacard”
  • “Because I have a query on my bank card why you're talking money from me every month”
  • “Card purchase without my consent”

Staff Question:

  • “Customer service”

Other Question:

  • “To get an address to send the jewelry back”
  • “Extremely pissed off customer”
  • “Money”

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